Smart Engagement

Imagine the tactical advantage of knowing how to target your customer. Get to know the right campaign model that works

well with them. Are they an email person or Mobile SMS user? Do they use your Mobile Application? What about a mobile push message or web push? or if nothing is working what about a social campaign? Imagine if all of that could be done from a single interface. Imagine if you could design one single journey that reaches to all these different channels. Not only this, you get all the insights on each and every campaign that you run – the deliverability, the engagement – insights on all aspects.

Contact Us today to setup a meeting and learning more about IBM Watson Campaign Automation.

Customer Experience

Avanza Innovations ‘CX Consultants’ are a rare combination of talent and customer analytics experience. We have a knack for deep diving into your Web and Mobile Applications Experience Data by capturing, analyzing and generating actionable insights that provide you to take right business decisions.

Our analyst can provide how your customers engage with your applications, struggles they face, why they abandon transactions, why they do, what they do, and how they do it. All this along with the impact of user actions on your bottom line. With our CE Suite, you now have 360-degree view of your online channels which helps you meet and exceed customer expectations.

Worried about the experience of your customers on different online channels?  Contact us today and setup a collaborative meeting and understand what IBM Tealeaf & Customer Experience Analytics has to offer.

 

Digital Transformation

In the digital age, it is absolutely essential for your business to have an online presence. Some use in-house operations to bring about the best results and some outsource these activities. However, online marketing remains vital to e-businesses. Today’s marketing is not just about promoting your product or services in vast ocean, like internet filled with huge number of vendors that provide similar products or services. Today, it is more than just about marketing. It is more about understanding your customers – their likes and dislikes, their social personas, their social activities. It is customers’ 360-degree view that help us understand what they really want.

Avanza’s Digital Transformation Solution is not just about another marketing solution, we have combined Social Listening, Programmatic Marketing and Advertising Platforms into one solution, allowing you to understand customers better, approach them better, predict their likes and dislikes and show to them the best possible offers to attract them.

Adroit Commerce

 

E-Market today does not need commerce sellers, what they need is Commerce Consultants. That is exactly what we do. We are not here to sell you yet another commerce ‘platform’ rather we are here to suggest you a complete commerce ‘solution’ – a solution that is capable of handling millions of transactions without any hindrance, easy integration with a variety of CRMs, Order Management, consists of Last Mile Delivery capability, provisions our very own Loyalty programs and many more excellent features.

Join Us in a discussion over your current e-commerce troubles and let us help you find a solution.

B2B Collabration

Businesses today do not work in silos. Every business in some way or other collaborate with other business to run efficiently. A bank provides salary dispersion services to different organizations, similarly an airline manages multiple level of partnerships with numerous vendors. In order for these businesses to work seamlessly together, there is a strong need of a solution that enable these partnerships quickly and effortlessly. The IBM Sterling B2B Integration solution is the answer for businesses that have a growing need for better trading partner and supply chain management.

It offers numerous capabilities and benefits above and beyond other EDI and B2B Integration solutions, including the following

Extend internal business processes to external partners

 

  • A comprehensive library of more than 300 adapters
  • Document conversion and processing
  • A graphical process modeling tool and pre-defined process templates
  • Configurable business rules
  • Application extension and customization tools

Provide visibility into key IT and business processes

 

  • Centralized visibility and tracking of business processes
  • Mobile monitoring, management and tracking
  • Dashboards and reports
  • Separate customer facing communications from core processing. with Mailboxing feature that provides real-time file-based synchronization.
  • Configurable geographic distribution that enables always on operations.

Securely and flexibly integrate your trading partners

 

  • Support for numerous communication standards, protocols, data formats and files.
  •  Any-to-any data mapping and translation capabilities
  • Replace with “ Security features that have never been compromised”.
  • Intelligent onboarding with partner self-provisioning
  • Integration with business partner ERPs.

Avanza your partner for B2B Integrator Success

As a full service IBM reseller and services provider in G.C.C, we deliver the IBM Sterling B2B Integrator solution from end-to-end, including:

Assessing and determining your B2B integration requirements, architecture and Design of the B2B hub and B2B solution evaluation services. It will also procure the business integration software and assist in hardware selection and procurement, architecture and implementation of the optimal integration solution. It will streamline solution implementation and enhance capabilities with proven tools and frameworks

The IBM Sterling B2B Integrator solution will help in onboarding and supporting your trading partners and further providing onshore technical support and managed services. It will include consolidation of B2B/EDI platforms and B2B Implementation Services. Lastly, Migration of Gentran Windows, Unix, Basic, iSeries to IBM Sterling B2B Integrator will take place as well.

The IBM Sterling B2B Integrator comes with multiple features such as; migrating legacy B2B Solution to IBM Sterling B2B Integrator, the platform and software as a service (SaaS) for the IBM Sterling B2B Integrator and deploying IBM Sterling B2B Integrator on Dockers AWS, Docker Swarm, Azure, IBM Bluemix, Oracle Cloud, kubernetes and other container management tools. Consolidation Assessment, Implementation Services and EDI / Sterling B2B Integrator Mapping services including integration with Salesforce, Oracle OTM, Oracle APP, SAP, MAS500, Mainframe, AS400. Technical and Functional training and frequent Health Checks, on-demand map development and infrastructure and Application Support – 24/7, 24/5, 16/6, 8/5.

Talk to us today!

As we demystify how you can turn your customer into your next brand advocate.

Talk to us today!
Avanza Innovations - Customer Engagement